Refund policy

Returns

We want you to love your display. If you're not happy, you can return your order within 30 days of delivery for a refund.

To be eligible, the item must be unused, in the condition you received it, and in its original packaging. You'll also need your order number or proof of purchase.

To start a return, email us at support@saltlineboutique.com with your order number and the reason for the return. We'll reply with return instructions and the return address. Items sent back without first contacting us won't be accepted.

Return shipping is paid by the customer, unless the item arrived damaged or defective.

Damaged, defective or wrong items

Please inspect your order when it arrives. If it's damaged, defective, or not what you ordered, email us within 30 days of delivery with your order number and a photo of the problem. We'll send a free replacement or issue a full refund, and you won't need to pay any return shipping.

Exchanges

The fastest way to get a different item is to return the one you have and place a new order once the return is approved.

Cancellations

Orders ship quickly, so cancellations are only possible before your order leaves the warehouse. Email us as soon as possible and we'll do our best to stop it.

Refunds

Once we receive and inspect your return, we'll email you to let you know whether the refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take extra time to post it.

Questions? Email support@saltlineboutique.com.